Legal

Website Privacy Policy

For our US clients

Draft for review. This policy combines Travel First Horizons' existing website privacy policy with the SMS-program disclosures required for our text-message program. Items marked pending await Michael's confirmation before this page is submitted for carrier verification.

Introduction

We, Travel First Horizons, are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.

We Are Committed To Protecting Your Privacy

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this Web site gives us the right to collect that information.

Information Collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and e-mail address, together with data about your use of the Web site. Other information that may be needed from time to time to process a request may also be collected as indicated on the Web site.

Information Use

We use the information collected primarily to process the task for which you visited the Web site. All reasonable precautions are taken to prevent unauthorized access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

Our SMS / Text Messaging Program

If you opt in to receive text messages from Travel First Horizons (through our website opt-in form, a phone conversation, or another method where you affirmatively agree), we will send you messages related to trip updates, offers, and promotions as described in our SMS Terms & Conditions. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP. Consent to receive text messages is never a condition of purchasing any trip or service from us.

No Third-Party Marketing Use of Mobile Opt-In Data

We do not share, sell, rent, or disclose mobile phone numbers, SMS opt-in status, or text-message consent information collected through our SMS program with any third parties or affiliates for their own marketing or promotional purposes — under any circumstances. This mobile opt-in data is used solely by Travel First Horizons to send you the trip updates and offers you signed up for, and for no other purpose. This carve-out applies regardless of any other data-sharing language elsewhere in this policy.

Cookies

Your Internet browser has the built-in facility for storing small files (cookies) that hold information which allows a Web site to recognize your account. Our Web site takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the Web site may be impaired.

Disclosing Information

We do not disclose any personal information obtained about you from this Web site to third parties. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this Web site to any third party, it would only be with your knowledge and consent. We may from time to time provide information of a general nature to third parties, for example, the number of individuals visiting our Web site or completing a registration form, but we will not use any information that could identify those individuals.

Data Retention (SMS Consent Records)

We retain your contact and communication records, including SMS consent records (the language you were shown, the date/time, and the method of consent), for as long as necessary to provide our services and to defend against disputes regarding consent, and in any case no less than 5 years from the date consent was given or your last interaction with us, whichever is later.

Your Choices

  • SMS opt-out: reply STOP to any text from us at any time, or contact us at info@travelfirsthorizons.com.
  • Email opt-out: use the unsubscribe link in any marketing email, or contact us directly.
  • Access / correction: contact us to review, correct, or request deletion of your personal information, subject to our legitimate business and legal recordkeeping needs.

Changes To This Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy if you are on our mailing list. However, to be on the safe side, you should read this document each time you use the Web site to ensure that it still meets with your approval. Material changes affecting our SMS program will not apply retroactively to previously collected opt-in consent without new notice.

Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at info@travelfirsthorizons.com. You can also correct any factual errors in that information or request that we remove your details from any list under our control.

Travel First Horizons, LLC
Email: info@travelfirsthorizons.com
Phone: (800) 260-7237 · pending  (published number is 954-828-2206)
Website: travelfirsthorizons.com

Related: SMS Terms & Conditions · SMS Opt-In